Refund Policy For RecruitOK

This refund notice explains how Codefuel Software And Solutions (the company behind RecruitOK), process refund in our business as per laws applicable to our business.

Refund Eligibility

Refunds may be considered under the following conditions:

• Billing Errors: If you believe there has been an error in billing or payment (e.g., incorrect charges or double billing), please contact us within 30 days of the transaction for a review. If confirmed, we will issue a full refund for the incorrect charges.
• Service Outages: In the event of extended service disruptions that impact your ability to use our product, you may request a pro-rated refund or credit based on the length of the outage.
• Subscription Cancellation: If you cancel your subscription within 14 days of the initial purchase and have not significantly used the product, you may be eligible for a partial refund. Please note that refunds will not be issued for cancellations made after 14 days.

Non-Refundable Situations

• No Refund for Unused Time: Once a subscription period has begun and beyond the refund window (14 days), we do not offer refunds for the unused time or features that were not accessed.
• Monthly Subscriptions: For monthly subscribers, refunds will not be issued for partial months. You will retain access to the product until the end of your current billing cycle.

Refund Request

To request a refund for the service:

• Email us at [email protected] with your order details, a description of the issue, and any relevant documentation or screenshots.
• Our team will review your request within 5 business days and will notify you of the outcome. If approved, refunds will be processed within 10 business days via the original payment method.

Changes

We reserve the right in our sole discretion to revise and update these Refund Policies from time to time. Any and all such modifications are effective immediately upon posting and apply to all access to and continued use of the Services. You agree to periodically review the Refund Policy in order to be aware of any such modifications and your continued use shall be your acceptance of these.